Charges run through Shopify, so the money movement is Shopify's — the decision to refund is ours.
If a paid month is not working out, ask within 14 days of the charge and we refund that charge in full. You do not need to explain yourself, fill in a form, or justify it.
Cancel any time from the app or in your Shopify admin's app list. Cancelling stops future charges and your access continues to the end of the period you already paid for; later charges are not refunded retroactively — but nothing stops you cancelling first.
Charged in error, charged twice, or billed after a cancellation you already made? We refund it in full as soon as we can see it — the 14-day window does not apply to our mistakes.
Email support@algd.store. Refunds go back through Shopify to the original payment method and typically appear within 5–10 business days.